Thursday 11 June 2015

New app makes claims information easier to find

Injured workers and their employers will be able to access guidance material around compensation more conveniently thanks to WorkSafe Victoria’s new claims app.


The Victorian Injury and Claim Support app, or VicClaim, is a simple and easy-to-use mobile and tablet application to help those navigating their way through the compensation claims process.

The app is supported by WorkSafe’s agents, who manage the direct relationship with employers and workers in relation to claims.

WorkSafe’s Acting Executive Director Insurance Business Unit, Simon Bailey, said the new app not only improved access to claims information, but also explained the workers compensation system in Victoria.

“The app is designed to simplify the legislative landscape of the compensation system, and also outline important steps in lodging a successful injury claim with WorkSafe,” Mr Bailey said.

“The app is simple and easy to use and will guide injured workers and their employers through the workers compensation process. It allows for claims information and tools at your fingertips.”

Features of the app include:
• GPS navigation to locate service providers close by.
• A list of the people involved in the claims process and how they can help you.
• A step-by-step guide to the compensation claims process.
• Details about treatments available to injured workers to assist in their recovery.
• Contact details for approved WorkSafe agents.

VicClaim is available to download free from the Apple App Store and Google Play.

For further information about VicClaim, go to

Further Information

WorkSafe media enquiries: Peter Flaherty: 0478 881 663, This email address is being protected from spambots. You need JavaScript enabled to view it. or Mike Lagastes: 0478 305 640, This email address is being protected from spambots. You need JavaScript enabled to view it.

Public enquiries: Call the WorkSafe Advisory Service on 1800 136 089 between 8:30am and 5pm Monday to Friday, email or write to Advisory Service, PO Box 4306, Melbourne, 3001.